Your Privacy, Our Responsibility.

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide and certain technical information generated when you use the website.

How We Use Your Information

We may use collected information for purposes including:

• Processing and fulfilling your orders.
• Arranging delivery and providing order updates.
• Responding to questions, requests and customer support enquiries.
• Managing customer accounts where applicable.
• Improving our website, products and shopping experience.
• Detecting, preventing and addressing fraud, abuse or security issues.
• Complying with applicable legal and regulatory requirements.

Orders & Customer Information

When you place an order, we need certain information to process and deliver your purchase. This may include your name, contact details, shipping address, billing information and the products included in your order.

We may use this information to confirm your purchase, communicate about your order, arrange delivery and provide after-sales support.

Please ensure that the information provided during checkout is accurate and up to date.

Payments & Financial Information

Payment information may be processed by the payment method or payment service provider selected during checkout.

Where a third-party payment provider is used, payment information may be handled directly by that provider according to its own privacy policy and terms.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to make the website function properly and improve your experience.

Essential Cookies

Some cookies are necessary for features such as shopping carts, login sessions, checkout and other core website functionality.

Preference & Analytics Cookies

Depending on the services installed on our website, cookies may also be used to remember preferences or understand how visitors use our website.

You can usually control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

When Information May Be Shared

We may share limited information with trusted service providers when necessary to operate our business and provide services to you.

• Hosting and website infrastructure providers.
• Payment processing providers.
• Shipping and delivery providers.
• Website analytics or technical service providers.
• Customer communication or support providers.

These providers should only receive information reasonably necessary for the service they provide.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, website or business.

Marketing Communications

If you choose to subscribe to promotional communications, we may use your contact information to send information about new products, offers, creative inspiration and other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations and important service messages, may still be sent when necessary to fulfil your purchase or provide the requested service.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and meeting legal or accounting obligations.

When information is no longer reasonably required, we may delete it, anonymize it or securely dispose of it, subject to applicable legal requirements.

How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, loss or misuse.

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law and your location, you may have rights concerning the personal information we hold about you.

To make a privacy request, please contact us using the details provided at the end of this policy.

Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly request personal information from children where doing so would violate applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review and take appropriate action.

Third-Party Websites

Our website may contain links to external websites, social media platforms or other third-party services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices.

When changes are made, the updated version will be posted on this page together with a revised “Last updated” date.